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FAQ

How can I submit a review for my landlord?

To submit a review for your landlord, simply navigate to the “Provide a Review” section on our website. Fill in the necessary details, such as your rental experience, landlord’s name, and property information, and share your honest feedback.

What should I include in my review?

It’s helpful to include specific details about your rental experience, such as the landlord’s responsiveness, property maintenance, communication, and any notable incidents. Providing a well-rounded review ensures others can make informed decisions.

How can I edit or delete my review?

If you wish to edit or delete your review, please contact our support team with the necessary details. They will assist you in making the desired changes or removing the review as per your request.

How do you ensure the authenticity of reviews?

We take the authenticity of reviews seriously. We have mechanisms in place to verify the legitimacy of submissions and moderate the content to maintain the integrity of our platform.

Can I post an anonymous review?

Yes, we value your privacy. You have the option to post your review anonymously if you prefer not to disclose your identity. Your feedback will still contribute to the overall rating and help fellow tenants.

Are there any guidelines or restrictions for posting reviews?

Yes, we have guidelines to maintain a fair and respectful review platform. We do not allow personal attacks, hate speech, or any form of discrimination. Please ensure your review adheres to our guidelines before submission.

Can landlords respond to reviews?

Yes, landlords have the opportunity to respond to reviews. This two-way communication allows for constructive dialogue between tenants and landlords, fostering better understanding and potential resolutions.

Can I report a review if I believe it is false or misleading?

Absolutely. If you come across a review that you believe is false, misleading, or violates our guidelines, please report it to our support team. We will investigate the matter promptly and take appropriate action.

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